Toni Snelgrove

Executive Coaching Centre

Background

Toni's background includes roles of sales, project management and consulting with Price Waterhouse Management Consultants (now IBM Business Consulting Services) and of general management with a Fletcher Challenge company - Open Learning Company (now closed).

A Selection of Areas of Coaching Work

  • Leadership (including managing complex change, integrity, performance analysis and management and strategic thinking)
  • Goal setting and action planning
  • Interpersonal skills (including influence and charisma, EQ, conflict management, negotiation)
  • Group facilitation and meeting management ("coaching the coach")
  • Key account relationships and customer focus
  • Strategic selling
  • Career management and succession planning
  • Coaching the Coach and mentoring
  • Group Coaching for skill building e.g. Optimism, Stress Resilience, Team Building [using Myers-Briggs Type Indicator], Relationship Awareness, Interpersonal Skills [using the EQ], Future Focus, Work-Life Balance, Career Management and Personal Branding.

Types of coaching participants

Toni regularly work with all levels of participant, with ages ranging from 20 years to mid-50 years of age. Some of the issues associated with roles are fundamentally different whilst other issues are common.

  • CEO
  • General Manager
  • Business Unit Manager
  • Middle manager
  • First time-first line Supervisor and "seasoned" first line Supervisor
  • Staff member

Clients

Toni's clients include:

  • Fletcher Challenge Ltd
  • The Warehouse Ltd
  • Feltex Carpets Ltd
  • Foodstuffs (Auckland) Ltd
  • Ministry of Education
  • and smaller enterprises such as Obex Medical Ltd and Workbase.

Tools of the trade

As a registered psychologist and formally trained in mentoring and coaching, Toni works from a sound theoretical base whilst using an eclectic range of practical tools. For example:

  • The Myers-Briggs Type Indicator (MBTI), (which measures amongst other factors, decision-making styles and team types)
  • The Relationship Awareness Tool (interpersonal relationships)
  • The Foresight Tool (measuring Future Focus)
  • The Belbin Team Types tool
  • The EQ tool (Emotional Quotient - self-awareness and people skills)
  • The Stress Map
  • Learned Optimism
  • The Values Inventory (through Values at Work).

Toni's points of difference

Toni's points of difference are grounded in a combination of:

  • Working from the Participant's strengths and What Really Matters to them
  • Her caring-yet-practical approach - which customers say is both non-threatening yet challenging
  • Having a working understanding of the competitive corporate environment [as a General Manager and Project Manager], as well as a conceptual and strategic understanding grounded in psychology, organisational change management and mentoring.
  • Using pre-measures and post-measures to track progress, through the Daily Habits Measurement System
  • Having access to a range of Coaches and Coaching Tools through the ECC.
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Comments on Toni's coaching style

High level of integrity, clear, direct communication and challenges behaviour, based on actual observations whilst ensuring that the coachee was comfortable with and responded to the coaching process. In all cases of her coaching, the outcomes were met with exceptional improvement in performance results; affirmed me unconditionally without judgment, stimulated my performance and self-confidence, recognized my strengths talents and skills providing further focus and direction and helped to create an ongoing path of action / reflection; contemporary approach that would appeal to all age groups; skilled at challenging my pre-conceived ideas on the opportunities: approach is very tailored...; relaxed whilst providing insights; warm, welcoming and intuitive...