Led organisational change
ECC provides a range of change management coaching including in the following areas:
- Understanding organisational change - the rewards and risks of change
- Understanding personal change and turning fear and stress into excitement
- Enhancing creativity in handling and initiating change
- Understanding the impact of change on others and creating a positive environment for colleagues
- Planning the change process
- Using coaching to enhance the change process
- Change with a multi cultural workforce
- Using team work to facilitate change
Examples of change and restructuring
The Executive Coaching Centre has produced a straightforward and highly participative method to train senior management teams in how to develop and implement sound organisation change and restructure.
This work has been completed for the following clients:
- a large international dairy products company
- a beverage manufacturer with factories in Hong Kong and China
- a large garment manufacturer in Southern China
- a large multinational oil company with a series of projects completed for the Asia Pacific Regional office, as well as in Hong Kong, China and Taiwan
- the Hong Kong branch of a large US based finance company
- numerous projects in government departments including Justice, Housing, Police, Land Registry, Civil Service Training, Health and Transport
- a computer components manufacturer with offices in Hong Kong and a factory in Southern China
- a semi-government trade promotion organisation
- a large retail bank
- the computer division of a large Hong Kong based consulting organisation
- a large US multinational insurance company
Change readiness assessment
The Executive Coaching Centre has produced a simple and clear model of change that has also been the basis for developing a change readiness measure. The 4 by 4 model of change readiness is set out below.
The leadership dimension is broken down into:
- sponsorship of change
- ownership of change
- clarity of direction
- speed of decision making
The process dimension is broken down into:
- flexibility of job function
- performance measurement
- level of customer or stakeholder service
- competitor analysis
The people dimension is broken down into:
- motivation
- communication
- successful experience of change
- morale
The organisational dimension is broken down into:
- integration of change with other initiatives
- lack of hierarchy
- flexible structure
- history of innovation
Change management training
A typical programme may consist of the following topics:
- Introductions and expectations of the programme
- The nature of the change processes
- Why change programmes typically fail
- Change readiness and how to assess it
- The step-by-step change management progress
- The CitiArts - change management case study
- Small group presentations on the case study recommendations
- Evaluation
Evaluation resutls
Comments
Comments from the Strategic Organisational Management programme run by the New Zealand College of Management
- "This met my needs absolutely and it was extremely helpful. Iain's clear model and clear thinking is wonderful."
- "A subject managed very well. Brought down to a clear logical level. Many good tips. Excellent workshop."